SurfEasy VPN Review 2017



This time spherical, I reviewed SurfEasy and checked out their VPN suppliers to see how they as compared with quite a lot of the rivals.


  • limitless bandwidth
  • appropriate with most working strategies
  • ultra-secure connection
  • lowest prices


  • not appropriate with Linux
  • no refunds for VPN suppliers

Overall Score:  88/100

SurfEasy is a sort of VPNs that utterly takes the cake – it’s fast, it’s reliable, comes with good assist, and is at one among many lowest prices you’re going to hunt out.

7 Total Score





To get SurfEasy, enroll proper right here:  SurfEasy


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Internet security is a scorching matter as of late, bringing in a great deal of geo-political elements, along with cybercrime factors, that many individuals need to not take into account.

Don’t let the media hype fool you though – there could also be utterly nothing inevitable about authorities censorship or surveillance.

You can get spherical these items, and it’s hundreds less complicated than you may assume.

Using a VPN is a simple and environment friendly answer to not solely circumvent content material materials blocks, nonetheless protect your privateness from hackers and authorities snoops.

Using ultra-secure encryption and IP cope with blocking know-how, you can have a really anonymous connection.

There are a great deal of VPNs available on the market to pick out from, and to anyone new to the thought the strategy of sorting through the duds to get to the great ones can seem a bit baffling.

Here I’ll current you the ins and outs of these suppliers, along with overview SurfEasy, to see merely what types of choices they’ve to produce their prospects.

By the highest of this, you’ll have all the info it is good to be a cutthroat shopper. Let’s get into it.

Will SurfEasy Work on My Operating System?

Number one in your report for eradicating the duds should be working system compatibility. If their software program program isn’t going to work in your total models, there’s no need to go any further.

SurfEasy is appropriate with Windows, Mac, iOS, and Android strategies, so it’s good for many who have every home and mobile connections they’d want to secure.

The solely typically used system you can’t truly use their software program program on is Linux.

Rating:  4.5/5 – Works on each little factor nonetheless Linux

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What Kind of Features Does SurfEasy Have?

A VPNs perform embody every kind of points, from bandwidth limitations to the number of connections you can have.

I’ll line out merely what all these indicate to you, and what you can anticipate to get out of a terrific VPN provider. Then we’ll see what SurfEasy has to produce their prospects.

Feature #1: Multiple Connections

Since most of us have a number of Wi-Fi enabled gadget in our arsenal, the pliability to connect the VPN we choose to a number of machine at a time is pretty crucial.

Most VPNs present not lower than two simultaneous connections to their clients.

SurfEasy permits as a lot as 5 simultaneous connections – hundreds to cowl your models, and anyone else within the house that wishes the protection their service has to produce.

Rating:  5/5 – Up to 5 connections!

Feature #2:  Money Back Guarantee

This one’s pretty easy – are they going to current you your a reimbursement in case you ask?

A a reimbursement guarantee is a sign of wonderful faith from any agency, and means that you can know that they really take into account in what they’re selling you.

The best ones present not lower than 2 weeks to say a refund, so shoot for someplace in that house.

Though SurfEasy has a 30 day guarantee on their exact Browser, their VPN software program program is 100% nonrefundable. But hey, not lower than it’s in black and white.

Most corporations aren’t virtually as upfront about their return protection, and SurfEasy does in actuality present refunds on just a few of their completely different on-line merchandise, in order that they get components for that.

Rating:  3/5 – Clearly outlined refund protection

Feature #3:  Number of Servers

The number of servers a VPN has is pretty crucial, so make sure the one you enroll with doesn’t have one thing decrease than 50 areas to pick out from.

The further they’ve, the additional potential it is that your connection stays fast. Also guarantee they’ve not lower than one location in your house, so you’ll get primarily essentially the most reliable connection doable.

SurfEasy solely has ten server areas, nonetheless no matter this, they’ve them located in all places on the earth, so chances are high excessive there’s one near you, and you should have no problem the least bit connecting.

Rating:  4/5 – Good distribution of servers

Feature #4:  Referral Program

This is a perform it is potential you will not see a whole lot of, so don’t be too discouraged if every VPN you take a look at is missing it.

However, it’s undoubtedly a nice one to have, as it could presumably forestall some extreme dough.

Basically, referral packages allow prospects to cash in on free or discounted suppliers after they ship new prospects to the company.

I was pleasantly surprised to see that SurfEasy does in actuality have a referral program! With their free VPN service, you get 500 MB of further info per pal you search recommendation from them.

Talk about cool – and a very good answer to get their title available on the market to new prospects.

Rating:  5/5 – Extra info for referring mates

Feature #5:  Data Logging

Yuck, info logging, don’t you merely hate these two phrases?  This is the apply of storing clients’ internet train, and let me be clear: it’s not one thing a VPN provider has any enterprise doing.

The stage of these items is anonymity and privateness, and data logging undoubtedly violates that.

With SurfEasy, they’re truly upfront in regards to the knowledge they retailer, and what they don’t.  In transient, the data and internet sites you go to are under no circumstances saved.

However, they do maintain info for bandwidth analyzation, and legally required knowledge throughout the US for laws enforcement corporations.

However, your info and web sites are under no circumstances logged and saved.

Rating:  5/5 – Only retailer what they’re legally required to

Feature #6:  Bandwidth

Bandwidth refers again to the amount of data you’re given. For most VPN suppliers, that’s absolutely limitless.

If you’re large into watching TV reveals on-line, or do one thing with downloading, simply bear in mind to don’t have any caps in your bandwidth with whichever provider you end up going with.

Though they do have a cap of 500MB with their free VPN service, all of SurfEasy’s paid service plans are absolutely free of bandwidth limitations.

Rating:  5/5 – Unlimited bandwidth with paid suppliers

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How Secure Is It?

With any VPN, security is often the issue they pleasure themselves primarily essentially the most on.

Though there are a great deal of utterly completely different choices available on the market that some suppliers can present to primarily improve your security, the first issue you need a have a look at is encryption.

They’ll each be working 128 or 256-bit – guarantee it’s 256 for the strongest navy grade encryption obtainable.

Additionally, it’s moreover good to have the flexibility to manage your security settings a bit to optimize your connection.

The stronger encryption tends to rest room points down a bit, so being able to extend or lower your security ranges counting on what you’re doing is on a regular basis good.

SurfEasy supplies the strongest encryption obtainable with their 256-bit OpenVPN connection.

This is an identical energy of encryption that the US navy makes use of to protect categorized knowledge, and it is airtight.

Rating:  5/5 – Military grade encryption


What’s the Set Up Process Like?

Though VPNs are extraordinarily simple and simple to utilize, not all people’s heard of them.

It’s simple to get turned off of any such issue with troublesome set ups, so establishing your connection should be as simple as downloading and placing within the software program program.

Manual configurations are an pointless downside. With SurfEasy it’s every bit that easy.

Once you organize your account on their site, you’ll be directed to an internet web page to acquire the software program program that’s appropriate collectively together with your working system.

Once downloading is full, merely run the arrange wizard, and likewise you’re in enterprise.

Rating:  5/5 – Super easy organize


Is it Easy to Use?

Once you get the software program program put in and working, using the VPN should be every bit as simple.

If the software program program is overly troublesome, or you could dig into your machine’s group connection settings, the software program program isn’t doing its job for you.

SurfEasy has truly user-friendly software program program that anyone can work out.

To be a part of, you can each use the optimized server connection that they provide, or select a server location by your self from the drop down menu. Then hit be a part of, and likewise you’re secure!

Rating:  5/5 – User-friendly software program program

Logging In

Using SurfEasy is an precise time saver, because you solely ever should log in as quickly as. Even after shutting this method down and restarting it, there’s no e-mail/password combination required.

Changing Servers

If you identify you’d want to try your luck with a server in Japan instead of Germany, switching is great simple. Just disconnect out of your current server, select your new one, and hit be a part of.

The solely issue that could be larger proper right here could possibly be a real-time present of the location guests on the server, so you can resolve the one with least amount of data getting used.


What If I Need Help?

Customer service is definitely an necessary issue to me, it does not matter what it is that I’m looking for.

This is very true with suppliers, because of I want to know that if and after I’ve technical factors, my satisfaction goes to be a priority.

24/7 Support?

The most crucial part of good buyer help is their availability.

Make optimistic that whoever you go along with has across the clock assist, so that you just’re not having to attend over a protracted weekend for help with technical factors.

Though SurfEasy’s assist group is available on the market 7 days per week, their hours are restricted.

In concept, it’s best to nonetheless get a response inside 24 hours, nonetheless contacting them on the shut of their day means prepared in a single day for assist.

Rating:  4/5 – Support accessible 7 days per week


Most VPN suppliers present not lower than e-mail assist, nonetheless it’s best in the event that they’ve not lower than one reside selection for getting involved with them.  Live chat is correct, and cellphone assistance is a nice option to have too.

SurfEasy supplies every e-mail and cellphone assist, so there is a reside selection for purchasers to get service.

You can each start a ticket with their assist group on their site, or e-mail immediately out of your personal e-mail account. Either methodology, replies land correct in your inbox.

Rating:  4.5/5 – E-mail and telephone assist

Customer Support Test

To truly know merely how a company treats their prospects, you merely should get in there and verify them out.

I contacted SurfEasy every by cellphone and e-mail, as quickly as in the midst of the evening and as quickly as all through typical enterprise hours, to see how shortly they responded, and the best way helpful their staff have been.

E-mail Support Test #1 – Saturday/4:55 p.m.

My first buyer help request went out via SurfEasy’s assist ticket system on their site.

It took pretty a while to get a response though – over 15 hours. When I did get service though, it was truly helpful, and they also answered all my questions.

Result: 15 hours 25 minutes

Rating:  4/5 – Great assist

E-mail Support Test #2 – Saturday/11:47 p.m.

My second e-mail inquiry went out so much later, nonetheless I did get a little bit little bit of a faster response this time spherical (time zone variations?).

Once as soon as extra, their assist was very properly mannered and helpful, and purchased me on my methodology with out having to ask further questions.

Result: 8 hours 12 minutes

Rating:  4/5 – Could be faster

Phone Support Test #1 – Saturday/1:47 p.m.

I was truly happy with SurfEasy’s cellphone assist. I caught them all through their enterprise hours, and purchased help nearly instantaneously.

The staff was truly nice and helpful, and the best half was, there was no annoying cellphone menu to navigate. A+++.

Result:  22 seconds

Rating:  5/5 – Fast and nice service

Phone Support Test #2 – Saturday/10:56 p.m.

My second cellphone assist verify outcomes have been pretty predictable, since I was optimistic that I would fall exterior of their assist hours. Naturally, I couldn’t get a response at this hour.

Result:  No response

Rating:  0/5 – No assist in the mean time

I had no problem the least bit getting top of the range service from SurfEasy, nonetheless their restricted assist hours meant service was not usually instantaneous.

I would like to current these guys a better score on this class because of they’ve been merely truly helpful, nonetheless the prolonged wait cases for the e-mail assist sort of broke them on this class.

I can respect the professionalism, nonetheless no 24/7 assist for me is sort of a deal-breaker.

Overall Support Rating:  13/20 – Always expert

How Fast is SurfEasy?

The tempo of a connection can truly make or break your relationship with a VPN provider.

Too gradual and likewise you’re pulling your hair out making an attempt to watch an episode of Weeds with out buffering every two minutes, so it should be fast, it does not matter what.

I ran two tempo assessments to see how SurfEasy as compared with my customary home connection. Here’s what I ended up with:


Without SurfEasy


With SurfEasy

When you make the most of a VPN, the encryption slows down your connection a bit, and that’s merely to be anticipated – you give just a bit for the protection.

However, I was blown away with how briskly SurfEasy was. The most I can cope with my connection slowing down by is spherical 2 Mbps, and SurfEasy was decrease than one!

Totally spectacular, and undoubtedly fast ample for streaming and downloading.

Rating:  5/5 – One of the quickest VPNs

How Much Does SurfEasy Cost?

The implausible issue about VPNs is how fairly priced they’re.

Even with the right ones, you shouldn’t be paying better than $15 per 30 days, and loads of are significantly cheaper than that even.


I was truly impressed with how fairly priced SurfEasy’s plans have been. Not solely have they obtained a free selection, nonetheless their max value is decrease than $4 per 30 days.

Definitely one among many least costly VPNs I’ve ever seen.

Rating:  5/5 – Super low prices

The X Factor

This last class has hundreds to do with how a VPN provider presents themselves by the use of professionalism and sophistication.

Since this generally is a service rendered absolutely on-line, it is good to essentially really feel comfortable with who you’re giving your money to.

I was truly impressed with SurfEasy on this stage. Their site is evident and properly organized, with all of the becoming knowledge there so you may also make an educated dedication.

Everything is admittedly well-worded , and all the agency merely comes all through as very respected .

Rating:  10/10 – Informative site


With any luck, I’ve turned you into one lean indicate VPN buying machine.

With all of this knowledge, you’re in a position to get the best deal you can, and inform snazzy promoting campaigns to cut to the chase already.  Let’s see how SurfEasy did in our overview:


  • appropriate with most working strategies
  • as a lot as 5 simultaneous connections
  • worldwide variety of servers
  • referral program for info boosts
  • no train logging
  • limitless bandwidth with paid plans
  • strongest encryption obtainable
  • simple to rearrange
  • user-friendly software program program
  • cellphone and e-mail assist obtainable
  • assist obtainable 7 days per week
  • super-fast connection
  • low month-to-month costs
  • expert and upfront about their suppliers


  • not appropriate with Linux
  • no refunds on VPN suppliers

Overall Score:  88/100

I was really truly impressed with SurfEasy – their connection was extraordinarily fast, their software program program was a breeze to utilize, and their assist blew me away with their professionalism (and honestly, merely the reality that they’ve been precise people fluent in English!). This is a VPN that has an unbelievable value for what you get – limitless bandwidth, secure wanting, entry to blocked content material materials. . . Seriously unbelievable.

So what are you prepared for? With a VPN this good and this low-cost, there’s no trigger to go away your info weak for an extra second.

To get SurfEasy, be a part of proper right here:  SurfEasy

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